Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-price-bird-food-uk.feedersandmore.co.uk (hereinafter referred to as “Best Price Bird Food UK,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://best-price-bird-food-uk.feedersandmore.co.uk
  • All associated mobile and web applications
  • Services and products offered through our platform
  • Any other websites or platforms linked from our site, but please note that this policy does not extend to third-party privacy practices. Each third-party service or platform will have its own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides you when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites that refer to this Privacy Statement.
  3. You engage with us through various communication channels, such as email, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information, including:

  • Account Information: Details associated with your user account, like usernames and passwords.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing purchases.
  • Financial Information: Bank account details (where applicable) for direct deposits or payments.
  • Purchase Information: Product/service transactions, order history, and purchase preferences.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: Geolocation data from your devices when you interact with our location-based services.
  • Feedback: Comments, reviews, and ratings you provide about our products or services.
  • Social Media Information: User profiles and content shared on social media platforms when you interact with our social media accounts.
  • Product Information: Details about the products you browse, search for, or purchase, including product preferences and customization options.

We collect this data through various means: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party integrations.

Cookies

Best Price Bird Food UK uses cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They enable basic functions like login, account management, and page rendering.
  • Preference Cookies: Used to remember user preferences, such as language settings, display options, and ad personalization.
  • Analytics Cookies: These track your interaction with our site, providing insights into user behavior for improved services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data:

  • Account Information: Retained until your account is active or as needed for legal compliance.
  • Payment and Financial Data: Kept for a period after the transaction to facilitate dispute resolution and financial record-keeping.
  • Purchase History: Preserved for billing, shipping, and customer support purposes, usually up to 7 years.
  • Other Personal Data: Retained based on the purpose of collection, as per legal requirements, or until you request its deletion.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize your personal information.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for data in transit and at rest.
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to protect against emerging threats.

Children’s Privacy

Best Price Bird Food UK does not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file complaints/appeals, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be notified on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or general data protection questions, please contact us: